Shipping policy

Orders typically ship out within 1 Business day (not including weekends or U.S. Holidays) from the day they are placed (applies to standard shipping only). Orders placed during weekends or U.S. holidays will ship the next business day.  During sale events and peak shipping seasons, it can take up to 5 business days to ship plus an additional 1-3 business days for pack sets to assemble and ship. Express shipping will be shipped the same day (M-F) if placed before 10:00 am Pacific Time.

Note: Orders with packs are hand assembled at our warehouse and may require additional time before orders containing these items ship, especially during season.

Tracking is emailed when the item(s) ship. You may track your package by entering your tracking number into Google or by going directly to www.UPS.com.

US Shipping

Standard Shipping:

Most of our packages are shipped using UPS. In some areas, USPS may be used for final delivery. USPS is used primarily for Alaska and Hawaii shipments. 

Delivery Signature Required:

To help ensure the safe and successful delivery of your order, some packages may require a signature upon delivery.

Signature requirements are based on a combination of factors, including order details, delivery history, and shipping destination.

If no one is available to sign at the time of delivery, the carrier may leave a notice or redirect the package to a secure pickup location.

This policy helps protect your gear and ensures it arrives safely. Thank you!